nobody@nowhere.net wrote:
> On Thu, 8 May 2008 13:54:01 -0700 (PDT), Prisoner at War
> <prisoner_at_war@yahoo.com> wrote:
>
>> Friends, your opinions and advice, please:
>>
>> I have a very simple JavaScript image-swap which works on my end but
>> when uploaded to my host at http://buildit.sitesell.com/sunnyside.html
>> does not work.
>>
>> To rule out all possible factors, I made up a dummy page for an
>> index.html to upload, along the lines of <html><head><title></title></
>> head><body></body></html>.; the image-swap itself is your basic <img
>> src="blah.png" onMouseOver="bleh.gif" onMouseOut="blah.png">.
>>
>> All file paths are correct; all image files have been uploaded; the
>> JavaScript itself, such as it is, is also correct.
>>
>> That is to say, all very simple.
>>
>> And still it doesn't work.
>>
>> Now I contacted their customer/tech support, and only after three days
>> with the third rep was it acknowledged that I had a problem which they
>> ought to look into (at first they did the usual tech support thing
>> and, upon seeing the keyword "JavaScript" immediately disavowed any
>> responsibility for my situation, as if I was calling about third-party
>> software or something like that).
>>
>> After another three days of not receiving my files that they asked me
>> to send, which I did via Yahoo!, they took a whole week to investigate
>> the matter
>>
>> This is what I was told, in relevant part:
>>
>> The issue is with how the absolute and relative links are
>> used, and our programmers have said (and tested) that
>> if you...
>>
>> 1. Upload a dummy file with all the images referenced
>> separately, i.e. in separate <img src ="..."> tags
>>
>> 2. Make all the links absolute before uploading
>>
>> ...then what you want to achieve will be successful on
>> the live page.
>>
>>
>> Can someone parse that for me, please? I don't understand what's
>> being asked of me, exactly.
>>
>> Am I really being asked to use absolute path-names? Couldn't that
>> prove very messy down the road should I decide to move files/pages
>> around??
>>
>> And, moreover, how am I supposed to use separate <img> tags for the
>> two image files that are to be used for an image-swap?? How would the
>> browser know to link the two in the manner of an image-swap if
>> "distributed" over separate <img> tags??
>>
>> And is it perhaps somehow too much for me to expect my webpages to
>> upload "as is" -- or is it not unusual for a webhost to have
>> particular requirements about how such things need to be?? SBI! is my
>> first webhost so I really don't know what industry standards would be.
>
> bleh.gif would never be parsed as a valid function. By any scripting
> engine.
>
> <img src="blah.png" onMouseOver="this.src='bleh.gif';"
> onMouseOut="this.src='blah.png';"> will work.
>
> Yet the support is plain clueless. Dump'em. Find yourself a real
> hosting service - or host it yourself, all you need is static ip from
> your 'net provider. Even plain XP can support up to 80 concurrent
> connections - enough for an amateur site. Need more? Get
> Linux/Apache for free, or eMule WinServer2003 - Bill Gates surely will
> not go broke without your license fee.
>
> NNN
>
The hosting company's job is to keep servers running, not troubleshoot
our code. I would never expect a hosting company to be knowledgeable
about javascript or any other language.
And hosting it yourself is the worst thing you can do. What happens if
your phone line goes down? Your power goes out? Your server hangs
while you are at work - or worse yet, on vacation. Additionally, it may
be a violation of your ISP's TOS (and they may even have port 80 blocked
for incoming requests).
Plus you wouldn't get support for your javascript.
Hosting is a commodity. But don't expect the hosting company to do what
you're not paying for.
--
==================
Remove the "x" from my email address
Jerry Stuckle
JDS Computer Training Corp.
jstucklex@attglobal.net
==================